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Expect Some Problems as a Freight Broker


So, you’re thinking about becoming a freight broker? There may be more to it than what you might think.

After you learn all the details and procedures of getting loads and finding drivers, all of which need to be done in proper sequence, you need to make sure that the load gets delivered safe and sound and on time.

Drivers usually know what they are doing. They don’t worry about delivering the cargo. They know it will get there safely and usually on time.

But, you, as a freight broker, if you don’t “worry” about the load getting properly delivered, you should at least be concerned and make sure that your driver keeps you posted on any potential delays or problems.

Some brokers can take this pressure when assigning loads to drivers; some can’t. Sometimes things go awry and you, as a broker, need to know how to respond.

Let me tell you a little story that may put things in perspective a little bit more. My mother was a Kupferschmid. Her cousin, Robert Kupferschmid, age 81, was a passenger in a single engine plane. Robert’s friend was the pilot.

All of a sudden, Robert’s friend, the pilot, flopped over dead – a heart attack!

Now imagine yourself being alone with a dead person “at the wheel”, you are several thousand feet above ground, you have never flown a plane and you, very, very urgently, really, really want to get back on solid ground – safely, in one piece.

What do you do?

To make a short story long, Robert got on the radio and several other pilots heard of his plight. They gave him instructions on going up and down, turning and then on how to land.

The other pilots found a nearby airport and directed Robert there. As the other pilots circled the airport several times they got emergency personnel alerted on the ground. EVERYONE thought this is a disaster in the making. A few TV film crews got out to the airport.

Well, Robert brought the plane down with just a couple of bounces. As he was slowing, he veered a little off of the runway and came to a stop in some soft ground. He had a bent propeller and no one was thinking about filing a claim on that.

You can read about Robert’s story here as it appeared in one of hundreds of newspapers around the world.
>>> 81-year old man lands plane after pilot friend dies <<<

So, here’s the bottom line: if you are having a problem on getting a load delivered and things seem to be getting a little bleak, think about Robert’s episode and be thankful you are just having a bad load.

Robert got his “cargo” delivered (no disrespect to the deceased) and after speaking to Robert at a family reunion several months later, he said, “No more plane deliveries like this again”.

In our freight broker training, we spend time on a section called “potential problems”. We look at some common problems and discuss possible solutions. Folks, you gotta think about some of the downside of this business so you can be better mentally prepared.

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