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introduction to freight brokering

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Two Questions I Get Asked Often

Two Questions I Get Asked Often

….. if you take an order from a shipper to find one or several trucks, what happens if you don’t find any trucks? What are you obligated for?

The answer: Don’t worry about it. This happens all the time especially if you are new to the business. The worst that can happen is the shipper will send someone to egg your house. But don’t fret about that happening.

There is a minority of shippers who think you have a whole line of trucks sitting right outside your door just itching to get rolling as soon as you snap your finger.

But the majority of shippers know you will have to search.
Some shippers will want a truck “yesterday” but many will give you some time or they will say, “I need a truck as soon as you can find one.” Yes, you ARE competing with other brokers in finding a truck. But …

Here is what you want to keep in mind: it isn’t easy starting out from scratch. Just accept it for the time being. You don’t know what to expect from your shipper and you don’t know what to expect from your callers on loads you have posted. You are just hoping you have covered all bases so nothing slips through the crack.

And do you know what? With time and experience you will find that it gets easier and easier. Your shippers will learn to trust and rely upon you. Your carriers will be calling you several times a day asking for loads.

THIS is when things start happening. And it is like a burst of fresh air. Plus, you start to make some good money.

So, don’t let the “beginner’s blues” overwhelm you. Stick with it. Give the best service that you can even when others don’t treat you that way. And, in time, you will excel.

Here’s a typical day in the life of a freight broker …

Typical Day

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